- #WHATSAPP OUTAGE REASON UPDATE#
- #WHATSAPP OUTAGE REASON SOFTWARE#
- #WHATSAPP OUTAGE REASON OFFLINE#
- #WHATSAPP OUTAGE REASON SERIES#
The outages quickly started trending on Twitter as users flocked to the competing social network to check to see if other users were affected by the down time.
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The outages appear to have started around 11:40 am ET/8:40 am PT and all of those services remain inaccessible. This includes Instagram, Facebook, WhatsApp, and Facebook Messenger. The outage is affecting every Facebook-owned platform, according to data on Downdetector and Twitter. Users are being greeted with error messages such as: “Sorry, something went wrong,” “5xx Server Error,” and more.
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We’re seeing error messages on all three services across iOS applications as well as on the web. It’s not just you: Facebook, Instagram, and WhatsApp are all currently down for users around the world. In the latest update, Facebook CTO Mike Schroepfer says that Facebook is “experiencing networking issues and teams are working as fast as possible to debug and restore.” There is, however, no timeline on when to expect the services to come back online.
#WHATSAPP OUTAGE REASON UPDATE#
Update 4:30 p.m ET: Facebook, Instagram, Messenger, and WhatsApp have now been down for five hours. Your mileage may vary for now, but the services are in the process of coming back to life. ET: Facebook, Instagram, WhatsApp, and Messenger are slowly but surely coming back up after more than 6 hours of being down.
#WHATSAPP OUTAGE REASON SERIES#
The outage comes just a day after a 60 Minutes report saw a whistleblower claim the company spreads hate speech for profit.įormer employee Frances Haugen added that the situation was "substantially worse" than at other social media companies, and said that it was "horrifying" what Facebook is doing "in other countries." She was the key whistleblower behind a series of damning Wall Street Journal reports that exposed a two-tier justice system at Facebook, revealed it knew Instagram was worsening body-image issues among young girls and that it had a bigger vaccine misinformation problem than it publicly admitted.Update: 5:55 p.m. There are also reports that the outage has locked Facebook employees out of their offices, and caused knock on effects for other websites and services that integrate Facebook features into their platforms.
#WHATSAPP OUTAGE REASON SOFTWARE#
The outages have usually been due to software or DNS issues. "We are working to get things back to normal as quickly as possible and apologize for any inconvenience."įacebook has suffered multiple outages over the past few years, and often brings down its technically separate Instagram and WhatsApp services at the same time. Original article continues: "We are aware some people are having trouble accessing our apps and products," Facebook said. We also have no evidence that user data was compromised as a result of this downtime." We want to make clear at this time we believe the root cause of this outage was a faulty configuration change. The company added: "Our services are now back online and we’re actively working to fully return them to regular operations. "This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt. Update 3: "Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication," Facebook said in an update following the outage.
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Update 2: After a multi-hour outage, Facebook services have begun to return. Facebook have basically deplatformed themselves from their own platform." "By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the Internet," Kevin Beaumont, former Microsoft's Head of Security Operations Centre, explained on Twitter. Cloudflare 1.1.1.1 started seeing high failure in last 20mins." "It appears their BGP routes have been withdrawn from the internet. "Facebook DNS and other services are down," Cloudflare SVP Dane Knecht said on Twitter. It appears that there is a Domain Name Server (DNS) issue with Facebook, with no Border Gateway Protocol (BGP) routes working. The reason for the downtime is not currently known, but signs point to a routing issue.
#WHATSAPP OUTAGE REASON OFFLINE#
Facebook, Facebook Messenger, and its subsidiary platforms Instagram, Oculus VR, and WhatsApp have gone offline in a global outage.